SFR Messagerie

[Gardian]

A problem surfaced this morning.

We can view our 'boite de reception', but when you try to open a message it will either stick on 'chargement' or if it does eventually open the message you just get the header details and no message!

We can still send messages - I sent myself a test message, but of course I couldn't open it!

I've rung the SFR helpline, but the line was so fuzzy that I just couldn't understand what the bloke was asking me to do.

Any bright ideas anybody?  Help would be much appreciated. 

[Gardian]

Well, I half-fixed the problem myself late yesterday evening.

There's a 'Compatability View' button on the IE toolbar and invoking that enables me to view messages.  Annoyingly, some will only open with it 'on' and others with it 'off'.[:'(]

I don't remember it being there before, so perhaps a 'mise a jour' has brought it into play. Anyway, we're sort-of back in business, but any suggestions as to how to overcome this irritant would be welcome.

[suein56]

[quote user="Gardian"] Anyway, we're sort-of back in business, but any suggestions as to how to overcome this irritant would be welcome.[/quote]

As you are using IE have you thought about downloading FireFox or Chrome; just to see if you then still have the same problem ?

I use FF and have no problems accessing my SFR messagerie the once or twice a year I look at it.

Sue

[Gardian]

Thanks for the suggestion Sue, though I have to say that I'm not keen.

I've tried Chrome and wasn't enamoured.  In truth I just want IE not to muck around with something as basic as incoming emails.

Thanks anyway.