Gardengirl Posted October 2, 2011 Share Posted October 2, 2011 We've finally found our old ASF doofer, having changed over to Alis a while back. We meant to return it, but lethargy set in. However, after having no charges on the ASF dofer since moving to Alis we've recently had bills for €10 and €8, so that put a bomb under us on our return to France.However, I've searched their website and can't come up with an address to return it to; I've also used the search facility here. Am I just having a senior moment, and it really is on their website? Or does anybody have an address they maybe returned a doofer to? My only other thought is to return it to an outlet by a motorway, or I suppose I could try fitting in calling them on Monday, but there always seems such a lot of hanging around when we're paying for calls - and press button A-Z and back again! Link to comment Share on other sites More sharing options...
cooperlola Posted October 2, 2011 Share Posted October 2, 2011 Their registered address is:9 place de l'Europe, 92 851 Rueil-Malmaison cedex.But of course I've no idea if this is the address to send the doofer to but their phone number is 08 25 01 60 15.EDIT : Or you can e-mail them:http://www.asf-telepeage.fr/telepeage-particuliers/contact-telepeage.htm Link to comment Share on other sites More sharing options...
Pickles Posted October 2, 2011 Share Posted October 2, 2011 It looks like the appropriate address may be:Service Clients VINCI AutoroutesBP1022186963 Futuroscope Chasseneuil cedexTel: 0825 820 888 or 05 49 00 38 93This at least is the address they give if you want to back out of a subscription that you have only just entered into (ie in the 7-day cooling-off period)The terms of sale are at: http://www.vinci-autoroutes.com/file/galleryelement/pj/93/2d/6e/70/cgv_telepeage_vinci-autoroutes_6218767740513975048.pdf, which specify that the termination has to be communicated either at a sales point or by LRAR, and takes effect from the date of return of the doofer.RegardsPickles Link to comment Share on other sites More sharing options...
Gardengirl Posted October 2, 2011 Author Share Posted October 2, 2011 Thanks for the info, Cooperlola and Pickles - definitely a senior something, as I didn't come up with anything other than a phone number! I've sent off an email, and will follow up with a phone call tomorrow if no answer by the afternoon. I want to get it gone ASAP! Link to comment Share on other sites More sharing options...
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