Mr Bricolage returns policy

[chocccie]

Does anyone know what it is? 

I've had some taps which I want to return - have had them a bit over 2 weeks.... have I left it too late (it's a long way to go on the off chance).

Thanks 

[fussy]

hello no trouble with returns at mr brico, but you will only get a

credit note they don't give you cash, the note is usually for a couple

of months

bonn chance.

[Ron Avery]

It may very from branch to branch but B&Q and Homebase it is not!!  IE,  you cannot take back your surplus paint. wallpaper etc after a few months and get a refund.

The returns policy is normally shown by the till, at our local M. B, faulty goods must be returned within 8 days in original packaging and with the receipt.  They will give you a refund if you can convince them that you do not want another of what you have bought or they will change the item if is not  marked.  I took back a external light in which the glass had exploded after fitting, but because it had been fixed to the wall and the paint marked with the screws, they took a brand new one apart to get the glass off it rather than just change the light. However, this policy may vary from shop to shop and manager to manager.

[cooperlola]

Our experience (although with Castorama) reflects what RA says about Bricomarche.  We bought a mower 9 days ago.  It worked the first time but would not start again.  We took it back today.  The guy in the SAV actually gave us a new one - but wrote yesterday's date on his paperwork.  He told us that we had, in theory, been a day late in taking it back and he should therefore have sent it back to the manufacturer to repair.  Happily, he had more sense than his company!