Brighton G Posted October 23, 2009 Share Posted October 23, 2009 Does anyone have experience of making a claim on their building "decennal" (10 year) guarantee? The plumbing on our new build has been so badly routed that it is almost impossible to drain the system down fully. And we need to make sure the house will be safe during the winter when we're not there. The builders agreed to send the plumbers back but have now backtracked. Link to comment Share on other sites More sharing options...
Le Plombier Posted October 23, 2009 Share Posted October 23, 2009 Generally it is almost impossible to completely drain the water system in any house completelyEven if you do the chauffe eau will still be full unless you open the groupe de security to drain this a wellAll houses in France are direct mains supply with no separate cold water storageJust turn of the water at the main when you leave, summer and winter and any leak will only mean the content of the pipework, a few litres, discharging in to your houseUnless you have a huge issue that you have not made clear in your posting you have a typical installationLe Plombier Link to comment Share on other sites More sharing options...
BJSLIV Posted October 23, 2009 Share Posted October 23, 2009 I think you can forget any claims.1 Was the requirement for a "100% drain down" made an explicit requirement when the house was ordered?If the answer is yes2 Was the failure to meet the specification pointed out at the time that the house was accepted?The 10 year guarantee covers breakdowns, failures of workmanship etc rather than non-deliverance of the specified design.If it was so important for you to have this feature, then you should have asked for a demonstration when the house was being handed over. Link to comment Share on other sites More sharing options...
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