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Help with Consuel website please...


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So what I need help with is how to attach my dossier to my espace client (which I have created but none of my information is there) on the Consuel website so I can pay the account online. I have asked them for help to no avail. They suggested I called them but the number wouldn’t accept the call. When I asked them to call me I was told they couldn’t ring the UK. Absolute nightmare….. I have a word document setting up where I got stuck - which is to do with the yellow, green and blue boxes on the create a client page. I'm not sure how I attach a word document to this message but that sets out exactly what I need. Any help gratefully received.
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