Starless

Well, they did take the money on Jan 7th!

Miracles will never cease! My package from British Food Direct has been marked as shipped. So, looking forward to the arrival. starless

Hi sweet17 et al, Funny, my package is still marked as "not yet shipped." Even after they said it would be treated as "priority." Might write another email. starless

Just received a response from British Food Direct after I sent them one of my snotty letters - thought that might do it. Strangley, my parecl was damaged on the way to their shipping department as well - what a coincidence. They are going to pack another one withing the next 2 or 3 days. In other words, we are back to where we were on January 7th. They didn't contact me until I threatened to tell everyone on this Forum that they were a shambles, so I've decided not to tell you all now! I have now given them another chance to improve their processes and get the package to us pronto. They don't seem to have offered any compensation though, just their apologies, so no money saving there. I'll keep you up to date with the next installment. Cheers, starless  

Anybody else having trouble with British Food Direct? Ordered something on Jan 7th, they took the money, but they've not sent the food (yet). They have not responded to emails, and they had only an answerphone during today. Am I being paranoid? starless