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NEW SOFTWARE


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You will probably see we have new forum software. Most things are quite obvious but the following will help you get started:

Why have we changed?
The forum software we were using wasn't performing well with over 100,000+ messages across all our sites. We are now running Community Server forums on Windows Server 2003. If you were with us before the transfer, hopefully you will find these forums faster. Most regular forum functions you were using are still here, although you may find them in a slightly different place. You may also have to re-enter some details on your profile page, check your signature and re-upload your avatar (see further down).

I wish to make a complaint about a message
Click the Report Post link that appears in the bottom-right corner of every post or contact a moderator
.

I can't login.
Check that your browser is accepting cookies.

USER SETTINGS

I wish to change my details
Head to the 'Edit your details' link along the top of the page and click your name.
Direct link is
/cs/user/EditProfile.aspx

 Here you can also set:

  • Whether you receive emails and notifications of replies

  • Timezone

  • Public contact information (email and instant messenger addresses)

  • Message ordering preferences

  • Change you password and (login) email address.


Other options that you may find useful:

  • Enable Post Mouse-Over Pop-Up: set this to Yes if you wish to have a small amount of preview text when you hover over subjects on the threads page.

  • Enable Emoticons: these off (No) will speed up loading of the post/reply pages.

My avatar image is squashed!

You will have to re-uploaded it to reset/correct the dimensions. (Windows users should right-click on the image and do Save Image As... if you don't have a copy locally).
Then go to your user profile page at /cs/user/EditProfile.aspx to upload it.

My posting total seems to have gone down - or up.
It should be correct - the change could be related to a previous forum switch.

Text size is too small (or large)
You can change the size of some links and infomation in your user profile page /cs/user/EditProfile.aspxScroll down to to Forum Settings and change the Font Size.

MISCELLANEOUS

How can I put an image (e.g. a smiley face) into my posts?
Click on insert smiley drop down menu and select.

Uploading from your own computer to this forum is not permitted due to security but you can link to pictures/images that are currently on the web.

If you have a photo on your computer that you wish to show on this forum and it isn't currently on the web, you could open an account with an Image Hosting company which in most cases is free (such as http://www.villagephotos.com or http://www.photobucket.com). You can set up a username and password and upload images from your computer to their site so you can share them with other people on the web, these websites are easy to use with step by step instructions, but remember that your pictures will be in the public domain.

When you have uploaded an image onto their site, take note of the unique link given to each image (this is given when you upload an image) as you will need to use this.

When posting/replying, switch to the HTML view. Add the unique link they gave you using this code: <img src="http://www.example-website.com/directory/picture.jpg">
Then switch back to the Design view and your picture should be visible.


What's the difference between Email and Private Messaging (PM)?
Email will reveal your email address to the user and send them an email.
Private Messaging stores a message on our site that the user can see when they check their private messages.

Can I subscribe to threads - and then how do I unsubscribe?
Yes - by default you should get a notification when a new message has been approved in any thread you post in (this will apply for new posts, not ones that we have transferred from our previous forum). If you do not wish to get this in the first place, untick the Email me replies to this post box on the post/reply form.

To unsubscribe to a particular thread, go to the thread and toggle the Notify button at the page.

You can also subscribe to all new threads and/or posts in a particular forum. On the threads page for each forum, head to the Options box and the bottom - select the Email option that suits what you require.


What's the Settings link along the top?
It could do with a better name -  is for users that have other privileges (e.g. blogs). It doesn't apply to the vast majority of users.
If you are looking for your personal settings - follow the Edit your details <NAME> link which takes you to  cs/user/EditProfile.aspx

How can I see who is online?
You can see this on the page in each forum listing threads. Head to the bottom and click the Options button.
Your name will only appear if you are signed in.

What are 'My Forums'
All forums you have posted/replied to messages in, or are currently subscribed to.

Do these forums have an RSS feed?
We will enable this in the future.

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