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  • 1 month later...
Yesterday I got a quote of just over £380 for a Ryanair return flight in about three weeks time. Air France was £260 for the equivalent (from a real airport rather than Stansted, leaving at more social hours, luggage, card payment and check-in inclusive), Lufthansa/BMI was £270.
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[quote user="teapot"]

Are people still whinging on, its soooo boooring.

So a couple of flights to Milan cost £20.00 be bloody happy.

A  short train journey in the U.K. cost more, Move on.

If you want to save a couple of quid get a Visa electron card.[I]

[/quote]

Sorry it's so boring for you. I suggest you read some other posts if that's the way you feel. The homepage of the Ryanair site boasts about £10 fares one way, on 250 flights. If these flights are found (which really is "boooring"), it's not £10 at all (for the vast majority of passengers, being non-Visa Electron cardholders). Even for its own Ryanair cardholders the same sting is charged. I'm not aware either that £16 is actually  "a couple of quid".

It should make this clear on the page - otherwise it's just a plain lie - which is against the Advertising Code.

And don't get me on the airport check-in charge or the baggage. Maybe the banner ad should be amended to say  "Yes, it's £10 quid, but  nearer four times this if you want to pack more than a couple of Speedos and a T-shirt or slow up boarding with your handluggage"

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[quote user="darnsarf"][quote user="teapot"]

Are people still whinging on, its soooo boooring.

So a couple of flights to Milan cost £20.00 be bloody happy.

A  short train journey in the U.K. cost more, Move on.

If you want to save a couple of quid get a Visa electron card.[I]

[/quote]

Sorry it's so boring for you. I suggest you read some other posts if that's the way you feel. The homepage of the Ryanair site boasts about £10 fares one way, on 250 flights. If these flights are found (which really is "boooring"), it's not £10 at all (for the vast majority of passengers, being non-Visa Electron cardholders). Even for its own Ryanair cardholders the same sting is charged. I'm not aware either that £16 is actually  "a couple of quid". Then stop whinging and go to the post office and get a Visa Electron card, issued immediately with no credit check and usable the day after.

It should make this clear on the page - otherwise it's just a plain lie - which is against the Advertising Code. If they flew us around Europe for £10.00 they would go out of business, is that what you want?

And don't get me on the airport check-in charge or the baggage. Maybe the banner ad should be amended to say  "Yes, it's £10 quid, but  nearer four times this if you want to pack more than a couple of Speedos and a T-shirt or slow up boarding with your handluggage" [/quote]Whinging again! You have a computer, do it on line! I do not want to pay extra for your luggage when I am travelling with hand luggage. Slow up boarding, the Ryanair flights arrive on time more frequently than other airlines, so it doesn't.

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I suspect from your ranting style, maybe you're a graduate of the 'O' Leary school of customer service. My point, which you seem to have missed, is that it's not actually a £10 fare for most passengers. Whether or not I can be bothered to find a post office and get another piece of plastic is another.

Your next response is as daft as your first. If they say they have tickets for £10, they should have tickets for £10. If that causes them to go bust, so be it. I fly quite a lot on Ryanair but as has been suggested, they are not always the cheapest option and I use them when there's a big difference between their fare and another which offers a less unpleasant experience.. Why should I or the earlier poster be bothered to go to the trading standards office just because Ryanair is telling porky pies or failing to honour it's priuce pledge?

And to your third point. Er, if I want luggage in the hold then I can't do it online, can I? Also, on Tuesday, I returned on a chavair flight (with just hand luggage incidentally). Despite the flight being only two-thirds full, nearly everyone had hand luggage and a coat. The flight was delayed because not all the luggage would fit in the overhead lockers. If everyone travelled with a hand luggage case, there simply wouldn't be enough space and it would have to go in the hold. I'm also getting a bit fed up helping more feeble/short passengers lift their cases up to the compartment. Ryanair staff certainly don't. Also, if I'm paying £32 for 15kg of luggage and passengers weighing considerably more are paying far less, who exactly is subsidising whom?

I could go on about the dreadful tacky music, the lurid colours, the smell, the sticky seats, the eardrum shattering volume of announcements, the safety announcements that maybe in english, but not as we know it (probably in breach of CAA rules), the self-congratulatory trumpet fanfare when on time and the lack of apology when late, the temperature control with two settings (Polar or Tropical), they way they stick baggage labels on my passport using cheap glue that makes the passport sticky for ever more, the queueing, the soft porn calendar advertisement on the website, the way they treat their staff etc etc. But I won't because obviously it would prevoke the oft-heard dullard response from Ryanair groupies "if you don't like it, don't travel etc". If they traded more honestly and made the travel experience less horrible, I would travel with them even more. Time will tell if their business model will see them through a recession. They certainly do very little to build any kind of customer loyalty, apart from the actual (for which read Real) price of the flight. I tolerate them, and that's all.

 

 

 

 

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And your style? want everything for nothing I suspect, if you did have an all inclusive £10 flight you'd wan't a three course meal and film.

Good news on the tacky music front it's being released as a Christmas single  http://uk.youtube.com/watch?v=cySmUjQB05I

I do agree with your checked bagage argument, should be an agregate person including lugage fee.

The thought of you in your speedo's PRICELESS [:D][:)][:D]

 

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May well be in these times of recession that many thousands of people feeling the pinch will choose to accept a bit of the discomfort you describe and fly with them when normally they would not .......so.....if any airline is likely to come through a recession then my money is on Ryan Air ...... I have never flown on them so cant be called a fan.... but ....from what my family members have experienced using them I would be happy to do so .

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  • 2 weeks later...

Well said darnsarf.

Perhaps the next thing will be to charge for overweight people. One way of avoiding the luggage charge is to wear all of the clothes that you are taking with you [:D]

Paul 

[quote user="darnsarf"]

I suspect from your ranting style, maybe you're a graduate of the 'O' Leary school of customer service. My point, which you seem to have missed, is that it's not actually a £10 fare for most passengers. Whether or not I can be bothered to find a post office and get another piece of plastic is another.

Your next response is as daft as your first. If they say they have tickets for £10, they should have tickets for £10. If that causes them to go bust, so be it. I fly quite a lot on Ryanair but as has been suggested, they are not always the cheapest option and I use them when there's a big difference between their fare and another which offers a less unpleasant experience.. Why should I or the earlier poster be bothered to go to the trading standards office just because Ryanair is telling porky pies or failing to honour it's priuce pledge?

And to your third point. Er, if I want luggage in the hold then I can't do it online, can I? Also, on Tuesday, I returned on a chavair flight (with just hand luggage incidentally). Despite the flight being only two-thirds full, nearly everyone had hand luggage and a coat. The flight was delayed because not all the luggage would fit in the overhead lockers. If everyone travelled with a hand luggage case, there simply wouldn't be enough space and it would have to go in the hold. I'm also getting a bit fed up helping more feeble/short passengers lift their cases up to the compartment. Ryanair staff certainly don't. Also, if I'm paying £32 for 15kg of luggage and passengers weighing considerably more are paying far less, who exactly is subsidising whom?

I could go on about the dreadful tacky music, the lurid colours, the smell, the sticky seats, the eardrum shattering volume of announcements, the safety announcements that maybe in english, but not as we know it (probably in breach of CAA rules), the self-congratulatory trumpet fanfare when on time and the lack of apology when late, the temperature control with two settings (Polar or Tropical), they way they stick baggage labels on my passport using cheap glue that makes the passport sticky for ever more, the queueing, the soft porn calendar advertisement on the website, the way they treat their staff etc etc. But I won't because obviously it would prevoke the oft-heard dullard response from Ryanair groupies "if you don't like it, don't travel etc". If they traded more honestly and made the travel experience less horrible, I would travel with them even more. Time will tell if their business model will see them through a recession. They certainly do very little to build any kind of customer loyalty, apart from the actual (for which read Real) price of the flight. I tolerate them, and that's all.

 

 

 

 

[/quote]
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These threads always make me laugh.

Moaning along the lines of  "the ad said £10 but by the time all the fees were added, my ticket was actually £18"

£18?

Eighteen pounds?

EIGHTEEN WHOLE POUNDS????

Well, Jesus H Christ on a Bicycle, £18 to fly across Europe - the CHEEK of it. Better shut them down right now for this sort of behaviour eh?

 

Try going to a UK station and seeing how far £18 will get you on a train. Not far beyond the end of the platform in my expeience, and the tramps, drunks, chavs, litter, graffitti and puddles of every bodily fluid you can imagine make Ryanair planes look very hygenic indeed.

 

Moaning about Ryanairs charges is akin to moaning about the French administrations love of red tape - Its hardly a surprise to anyone is it?

If people dont like Ryanairs policies or pricing, they should just use another means of transport, and not bore the rest of us.

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I agree with most posters here re ryanair, i personally use them all the time cos they are mostly convenient, mostly cheapest and most of all cos i can. To all posters...............if you don't like the content of a posting ignore it.

Instead of complaining about people who are complaining about the above thread, just move on and don't pander to their needs, the rant only continues when people fan the flames, this covers all items not just MOL.

The Ryanair thing will rumble on, some like them some dont, thats a fact and you will not change an opinion as strongly held.

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I booked a return ticket for OH last night for December so he can go and see his mum before Christmas (I'm working so can't go) and it was only 20 euros return; even though his La Poste CB card says it is Visa Electron the Ryanair site wouldn't accept it - only as a Visa card so charged 10 euros. We are still well chuffed though with that, and his mum (a very lively 81) is now very excited, bless her [:)]
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I have used my visa electron card quite a few times before when booking with Ryanair and not been charged the fee for using  a credit card.   However today it is not being accepted even though the money is in. Anyone else having this problem.  I am not sure  if they have stopped accepting this card or whether there is something wrong with the site................Any ideas I need to book this flight soon
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