Jonzjob Posted April 5, 2012 Share Posted April 5, 2012 A couple of years back Santa was very kind to me and I had a wonderful early Krimble pressy of a Canon DSLR 500D with a Canon stabilised 18 -200 lens. It goes almost everywhere with me and in that time I have taken well over 6000 photos. I was shocked just over a week ago when the lens started to play up and the telephoto mechanism started to stick and play up. I checked up on line and found that it was a known problem. Rather than contact Canon Fr. I phoned Canon U.K. and spoke to a very helpful guy in Scotland who gave me the contact details for France and said if I ddn't get the service to let him know and he would get it sent back to them for the service. I contacted Canon in Paris and spoke to a very helpful lady there, who spoke very good English, and got the details for sending it to them.Off I went to our village 'Agence du La Poste' and was greeted with the instaltion of a new computer system and I would have to return later, but wait a minute? If I leave it with the lady she would get it away as soon as the new kit was installed and I could go in the following morning to pay! This I did. Wonderful places villages aren't they This was last Friday. This lunch time the gate bell went and there was a courrier with my repaired lens! Total cost to me was the 9€ it cost me to post it to Paris.Now, that's what I call service I will phone Canon Paris and say a very big thank you. I am lost so many times without my camera! Link to comment Share on other sites More sharing options...
sid Posted April 6, 2012 Share Posted April 6, 2012 [:D] Good result! Full marks to Canon (and the village postmistress). Link to comment Share on other sites More sharing options...
Judith Posted April 7, 2012 Share Posted April 7, 2012 Isn't it nice to have good news on this forum!Happy Easter everyone! Link to comment Share on other sites More sharing options...
Jonzjob Posted April 7, 2012 Author Share Posted April 7, 2012 Even nicer when it was me getting the service[:-))][:-))]Happy Paque, or should that be Bon Easter [8-)] Link to comment Share on other sites More sharing options...
Mr Ceour de Lion II Posted April 10, 2012 Share Posted April 10, 2012 I love my Canon 400D, even though I only have a crappy standard lens with it. I was very worried last year when I was taking lots of action shots and on the continuous shooting setting. I kept getting error messages when shooting more than 5 shots at a time. I stopped using this feature, and thought I'd have to send the camera to be repaired.The other day, I took my camera out but forgot my card, so had to buy another one (was really angry at myself, it cost $20 just for a 4gb card).Anyway, I shoved it in, and started taking continous shots again, not thinking about it. It was only after a while I realised that everything was ok, so it must have been my old card that had an issue. So now I don't have to send my camera back, and will instead spend the money (when I get it) on a decent lens. Any suggestions on the lens? Link to comment Share on other sites More sharing options...
Jonzjob Posted April 10, 2012 Author Share Posted April 10, 2012 As you already know it's the lens that makes the camera. Good camera, bad lens = inferior results.I would recommend the lens I have to anyone. The Canon EFS 18-200. Stabilised and it works very well. It allows you to take hand held photos at much lower shutter speed that you would normally, even on 200mm. More expensive than the generic, but you get what you pay for..One thing that I have done for a very long time now is to fit a UV filter on the lens. It is there just to protect it and if it does get knocked and damaged it is a hell of a lot cheaper to replace. It doesn't effect your photos to any extent either.I have just bought 2 new 8 gig mem cards a short while back after I had the shock of finding the original 16 gig card had started to physically split open. I super glued it back together again and it still works, but it needed to be replaced! Lexar Pro Class 10 and super fast! Link to comment Share on other sites More sharing options...
Mr Ceour de Lion II Posted April 10, 2012 Share Posted April 10, 2012 Thanks John, will make a note of that. I have a photography course at college next semester, and would like to get a better lens before then.I have a UV filter on my current lens, it really amazes me that they don't fit these as standard. As you say the extra protection for very little cost. Link to comment Share on other sites More sharing options...
Jonzjob Posted April 10, 2012 Author Share Posted April 10, 2012 This is about as cheap as I have found it so far, but no doubt there is somewhere cheeper??http://www.amazon.fr/Canon-EF-S-18-200mm-3-5-5-6-IS/dp/B001E97GIA/ref=sr_1_1?ie=UTF8&qid=1334073086&sr=8-1And for once it's cheaper than on Amazon U.K.! But the info on there is easier, for me at least, to read in English and some good feedback info at the bottom of the page..http://www.amazon.co.uk/product-reviews/B001E97GIA/ref=dp_top_cm_cr_acr_txt?ie=UTF8&showViewpoints=1 Link to comment Share on other sites More sharing options...
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