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Re: Eclerc - great customer service!


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I was in Leclerc this morning.

The man in front of me had a plastic bottle of something which sprang a leak. Liquid sprayed out of the bottle. The checkout girl passed the bottle over the barcode reader then wrapped it in a plastic bag, handed it to the customer who then paid for it.

Fantastic customer service! In Tesco or Sainsburys they would have sent for a replacement, not let a customer leave with damaged goods.
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