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It well illustrates how easy it is to get up to mischief with such sites.

I suppose one dissatisfied customer could one way or another put in so many bad reports about somewhere that people lose many of their prospective  customers and eventually business.

I have to say that I was put off an hotel in Rome that I had booked because of the things people had reported about it, reviews I had only found after I had booked. I cancelled and we ended up in a corker of a place and far better placed. How poor the original hotel was, I don't know. I would love the reviews to always be honest.

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