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can anyone help please. we bought with us a new dell computer with easy cd creator (roxio) pre installed. it worked a couple of times but now when we try to use it we get the message that engine initialistion failed could not utilise engine. I contacted Dell and was told I probably have the Klez worm !! Downloaded all the necessary antivirus software and found that I did not have the worm .Unistalled and re-installed Roxio It still does not work. Bearing in mind that I have to do everything (to do with computers) in easy steps (not very technically minded)can anyone help....
Thanks
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Well, what do you want to use it for ?

I'm wondering if you have XP which has a CD writer built in .... which works a bit unreliably but isn't too bad if you slow the write speed down and don't do anything else while you are doing it.

The problem with Windoze is it is unfixable. Because it's this huge monolith of kludge, once something stops working it's often difficult to find out what is actually wrong with it. It could be anything.

This is why the answer is so often based around reinstalling Windows.

Needless to say, I'd recommend K3b
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