Mike1958 Posted October 25, 2006 Share Posted October 25, 2006 Can anyone help!!Having spoken to others with Wanadoo accounts they have experienced similar problems. I use outlook and have 3 mail accounts set up. For the majority of the time all 3 are working OK. I do not use Wanadoo's own programms as I prefer to use outlook for mail and explorer for my browser.However the problem now is that when trying to send email an "insert your user name and password" dialogue box appears.I do not use this and cant give the correct answer so I just give up.Usually after a day or so it reverts to normal and I can send OK.Am I missing something or is this a common Wanadoo problem?Many thanks in anticipation,Mikewww.peak-times.com Link to comment Share on other sites More sharing options...
Bob T Posted October 25, 2006 Share Posted October 25, 2006 A common problem. I have seen it a number of times on various PCs. Tou should have a letter which you received when you set up your wanadoo internet, this gives the mail password. Link to comment Share on other sites More sharing options...
Patmobile Posted October 25, 2006 Share Posted October 25, 2006 I have noticed this can happen when you have multiple accounts. Try doing a send/receive on the Wanadoo account alone first. Then send via whichever other account you are using. Don't know why, but this works for me.Patrick Link to comment Share on other sites More sharing options...
tenniswitch Posted October 26, 2006 Share Posted October 26, 2006 Wanadoo does get flaky at times. You could probably retrieve your user name by going into the Tools/Accounts/Properties section of your Outlook program and see what you entered in the Outgoing Server settings dialog box when you originally added your Wanadoo account, but you may have to go to the Orange website to get them to send you your password again. While there, you might check that your current settings for your outgoing server are correct. Sometimes when these accounts get flaky, it helps to remove the account from Outlook and then add it again.It's also possible that, if you have installed any MS patches lately, some of your security settings may have been changed by a patch. Link to comment Share on other sites More sharing options...
Mike1958 Posted October 26, 2006 Author Share Posted October 26, 2006 Many thanks, seems to be working this morning however I will check the settings again.Regards,Mike Link to comment Share on other sites More sharing options...
PossumGirl Posted October 26, 2006 Share Posted October 26, 2006 You should probably make sure that ALL your accounts are going through the same SMTP server. For some reason, things get confused otherwise.PG Link to comment Share on other sites More sharing options...
Wils Posted October 30, 2006 Share Posted October 30, 2006 Has happened to me also, I do a system restore to the day before and that seems to clear it. Link to comment Share on other sites More sharing options...
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