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Dodgy phone plug?

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We bought a new phone & it won't work. 

One thing I've noticed is that is there are only two metal strips on the actual phone socket.  The phone in the gite has three - & works perfectly.  Are we missing a metal strip or do cordless phones only need two?

Please!!  Unplug your phone & tell me how many strips are on your phone!!

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Thank you Fulcrum!!

I would have thanked you earlier - but everytime I tried, I got a server application error.  This is not my day for all things technical!!

I have managed to get the phone working - & glad I didn't go back to the shop, waving the lead & ending up looking like a right plonker!! [:D]

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