Quillan Posted March 24, 2010 Share Posted March 24, 2010 Free prédit une hausse des prix de l'ADSL Link to comment Share on other sites More sharing options...
Pierre ZFP Posted March 24, 2010 Share Posted March 24, 2010 Not so 'Free' then [:(] Link to comment Share on other sites More sharing options...
Chancer Posted March 24, 2010 Share Posted March 24, 2010 Et l'UFC-Que Choisir, objet d'une nouvelle charge virulente du fondateur d'Iliad. L'association de consommateurs a dernièrement rappelé à Free son obligation d'envoyer chaque mois des factures en format papier à ses abonnés. Cela représente «quelques centaines de milliers d'arbres» abattus alors que les abonnés «n'en veulent pas», a jugé Xavier Niel.Disgracefull, and they call themselves a consumer association [:@]At the same time all utilities etc are encouraging us to do away with paper factures.What I hope will happen is that Free.fr will offer us the option of a paper facture but at a cost of €5 per month (cant see it being popular) then we will see if UFC Que Choisir will take on EDF etc saying that those customers who have accept no longer having a paper facture will get a reduction in abonnement. Link to comment Share on other sites More sharing options...
Quillan Posted March 24, 2010 Author Share Posted March 24, 2010 It seems to me that Free have upset UFC-Que Choisir at some stage in the past. I have not had a paper invoice from Orange for absolutly ages, in fact I don't remember getting that many when it was Wanadoo. One of our mobiles is with SFR and we don't get a paper invoice from them either and I don't remember getting any choice.I love reading the French comments on these articles, I liked the one about urban myth and saving trees followed by the comment that if everything goes paperless it would cause massive unemployment in the 'wood farming' industry. Link to comment Share on other sites More sharing options...
Chancer Posted March 24, 2010 Share Posted March 24, 2010 Thanks for pointing that out Quillan, I clicked one of the links in the article:Parmi les problèmes soulevés par les clients et repris par UFC, plusieurs concernent les conditions générales de vente. Il est reproché au FAI de pré-cocher l'option «Service plus» dans les formulaires d'abonnement en ligne alors que cette option coûte 9,99 euros par mois. Pire, cet ajout n'apparaît pas dans la somme totale de l'abonnement qui s'élève alors à 39,98 euros par mois et non 29,99 comme indiqué. UFC reproche également à Free d'imposer un paiement par prélèvement bancaire à ses abonnés. Si ces derniers refusent, ils se voient contraints de payer un dépôt de garantie de 400 euros et de verser 4 euros par mois supplémentaires. Et si l'abonné décide de résilier son abonnement, il lui faudra compter un délai d'un mois au lieu des 10 jours imposés par la loi Chatel. De plus, il lui faudra payer 96 euros moins 3 euros par mois d'ancienneté. Un changement d'adresse ou la demande de nouveau matériel refera monter la note à 96 euros automatiquement. «Ces pratiques sont néfastes. Free communique sur un prix plafond qui en fait est un prix planché. Les clients en sont directement victimes», s'indigne Catalina Chatellier, juriste spécialisée dans les nouvelles technologies à UFC que Choisir.As a Free.fr customer I was unaware of most of these conditions although to be fair my French was non existant when I signed up. Link to comment Share on other sites More sharing options...
NormanH Posted March 24, 2010 Share Posted March 24, 2010 It's a bit like Ryan air. No paper, and watch out for the catches.At the same time I am very happy with their service. Link to comment Share on other sites More sharing options...
Lehaut Posted March 24, 2010 Share Posted March 24, 2010 A paperless world is a likely as a paperless toilet! Link to comment Share on other sites More sharing options...
Jako Posted March 24, 2010 Share Posted March 24, 2010 [quote user="Lehaut"]A paperless world is a likely as a paperless toilet![/quote] Paperless toilet (click)[:P] Link to comment Share on other sites More sharing options...
NormanH Posted March 24, 2010 Share Posted March 24, 2010 I thought that Muslims washed in running water too... Link to comment Share on other sites More sharing options...
mint Posted March 24, 2010 Share Posted March 24, 2010 Norman, you have a running PM from me............. Link to comment Share on other sites More sharing options...
pachapapa Posted March 25, 2010 Share Posted March 25, 2010 Pseudo political posturing, the 0.9% TV Taxe on an average "triple play" will be € 14/annum. UFC-Que Choisir are a bunch of **** just log on to their site and see HOW MUCH you can get without PAYING a subscription or alternatively pop down to the local Médiatheque and see how ineffably crappish are the reports in their monthly rag. The following link gives a more balanced rèsumé of the plight of Free. http://www.pcinpact.com/actu/news/56044-xavier-niel-free-hausse-tripleplay.htm Link to comment Share on other sites More sharing options...
Chancer Posted March 25, 2010 Share Posted March 25, 2010 What is 'triple play", does it mean getting TV with your telephone/internet? Link to comment Share on other sites More sharing options...
pachapapa Posted March 25, 2010 Share Posted March 25, 2010 [quote user="Chancer"]What is 'triple play", does it mean getting TV with your telephone/internet?[/quote]Yes! The iTV element only available if one has sufficient bandwidth which is rare outside a degrouped area. Quadruple play incorporates a Mobile Phone option. Orange have a version of triple Play for low band width areas using a Sat Dish for the TV and VOD. Quintuple Play still to be defined commercially but likely to incorporate sophisticated use of Local Wi-Fi net. In a non degrouped area there is a version of Double Play called ADSLNu giving ADSL + VOIP unlimited to NON Orange FAIs. Link to comment Share on other sites More sharing options...
Chancer Posted March 25, 2010 Share Posted March 25, 2010 Thankyou PPAlthough I am now even moe confused with all the gobbledygook that followed [;-)]I was looking through my photos of Bolivia and Potosi recently and realised that the photo was actually not of your wife but Uncle George [;-)] although IIRC correctly the offerings were for her.There was a good program on Arte recently where a French couple retraced the route to Potosi that they had taken in 1970, did you see it?It will probably be rediffusée Link to comment Share on other sites More sharing options...
pachapapa Posted March 25, 2010 Share Posted March 25, 2010 Pucha la mierda! Missed it and no longer available on Arte+7. Link to comment Share on other sites More sharing options...
Chancer Posted March 25, 2010 Share Posted March 25, 2010 I have recorded it on my Freebox but not being a techy I have no idea how to upload it to you even if it were possible.I think there is a facility to copy files to the computer via the wifi link, you may know more than me PP, in any case I wont be erasing it.I apologise, I meant to tell you at the time, if I had realised that you could watch it up to 7 days later I would have posted [:(] Link to comment Share on other sites More sharing options...
pachapapa Posted March 25, 2010 Share Posted March 25, 2010 Not to worry, it will appear again for sure. Arte +7 is good for catch up on most programmes; link below.http://plus7.arte.tv/fr/1697480.html Link to comment Share on other sites More sharing options...
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