Matelot Posted October 31, 2012 Share Posted October 31, 2012 Bonjour,Does anyone know if the Orange Broadband service can be suspended in the same way as a ‘ligne fixe‘? We have the Orange ’Découverte’ basic internet package with Livebox at €24,00 per month, coming through our residence secondaire fixed line for which we pay a separate rental every two months. We have had the internet service since May this year and it works brilliantly.However, we shall soon be returning to the UK for the winter and although I can suspend the telephone line, I’m not sure if I can do the same with the internet package.I asked in the Orange shop in Vendôme if we could suspend the internet service and the lady said yes and gave me an address to write to and the wording of the request. However, when I checked online this seems to be asking for the service to be cancelled, not suspended, in which case I would have to pay the rest of the monthly contract subscriptions anyway and send the Livebox back to Orange on pain of a €100 euro fine. All of which rather defeats the object! I’m keen to save myself €150,00 euros, but I don’t want the faff of having to take out a new subscription all over again next May. Can anyone give me a steer on this please? Many ThanksMatelot Link to comment Share on other sites More sharing options...
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