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We are upgrading our haunted fish tank so that it complies with the

changes to French TV in April. The tank we favour came top of the Que

Choisir list for 40" UHD sets.

So off we went to Darty and looked

for it. Not there. So I asked one of the assistants if we could order

it? He checked on the system and it ain't on their listing and they

can't get it!

We tried in several other places, but it seems as if this particular model is the

equivalent of hens teeth. One hit on amazon.fr and that's it.

So,

undeterred, I went onto the Darty site to ask why they can't get the so

called most popular model? After about 1/2 hour or so I thought that I

had found their contact e-mail place? Their site is about as user

friendly as a cornered rat! and I hadn't found it at all, just some

place where you can make comments. I asked why they can't get that model

and I'm not holding my breath waiting for an answer!

I have come

to the conclusion, a long time back, that anyone who is a good web site

producer could make a fortune if he/she could get past the morons who

create most of the sites here! They are total c r a p!

If anyone knows the e-mail address for Darty queries could you let me know please?

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Jon, its not by any chance a Samsung is it? lots of good reviews in the UK on the 40" model, one even has a freesat tuner built into it as well as a normal tuner.

Agree about the lousy websites in France it seems as if they don't want you to bother them with questions. Good customer service.

Have you tried the internet based firms, we got our fridge freezer from one of them, no problems apart from not accepting a UK credit card, but we managed to bypass that.

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Dare I ask, but is this TV still in production? Or has it been superseded?

The technology is moving so fast now (super HD and variants) that models are being replaced very quickly and a good review from QC will just cause any remaining stock to be bought up.
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It is a Samsung UE40JU6400 and yes it's a current model and yes it has

some very good reviews. You can even shout at it and it will obey, a bit

like SWMBO [:-))] (well, I can dream [8-)] )

This was supposed to have been posted a couple of hours earlier, but lunch intervened, then rugby..

We are trying to buy locally. Then IF there are any problems they can be sorted so much easier. We have had to use Darty's warranty once before and it was very good.

We have an Expert here and they are one of the places that told us they couldn't get it as it ain't on the list? We have used them for several of our bigger buys and normally they are good too. But hey-ho!!

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That is for the JU6000 and we are after the JU6400. Even if you do a search for the 6400 on the Darty site it assumes that you don't really want that one, you want this one [blink]

A bit like yer phone predicting what you want to say in a text me-thinks!!

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