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Problem with Humax Freesat 1000S/1010S

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I've just switched on the TV (to watch masterchef!) only to find that the Humax box seems to be stuck with 'starting' on the screen. I have unplugged for a couple of minutes and have changed the batteries in the remote just in case but still can't get beyond 'starting'.

Can anyone give me some advice what to try next.

Many thanks, Mrs KG
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