fatscoleymo

This is our 3rd year and all our income is received by bank transfer to our Uk account. Very easy, trouble free way and very convenient for your customers. Not had a single problem. Moneys in our account usually within hours of the customer arranging it and i can confirm receipt to them often the same day. it's the way to go!

This has had me thinking - just out of interest has anybody taken legal proceedings or had them taken against them for any reason?

Cheers teapot - I'm going out this pm to shop for cya and javel. Once again, thanks

chemgeek  Did the bucket test and got a measure of 6.7ppm chlorine after 45 mins so water seems ok just no chlorine. We did manually dose with chlorine all through 2008 - the swg control box stopped functioning altogether so we new for certain is was kaput. At the moment just about finished pumping out 1/3rd pool and will refill today. That should get salt concentration to around 4000ppm which is what we want. Thanks for help.

Hi  Norman - yes the 'joke' wasn't was it. Anyway we got sorted and all advice and comments helped, yours included.        

 would politely suggest that you are in the wrong business.. You should never have got into this situation. Why did you let it develop? And as for asking advice on an Internet forum where you know nobody, that suggests that you have no idea about what you are doing. Leo - the comment that I have no idea what I am doing was strange. Please explain to me how to get to 'know' people on an internet forum without starting to post? Was NormanH omnipresent on the forum and knew everybody before he made his 1st post? Isn't this what forums are all about? I explained what had happened and asked if anybody else had been in a silmilar postition to offer advice. I also made it clear that this was our very 1st let. Rookie. Brand new. Perhaps he was having a bad day. Like I was.  

Hi teapot. Having slept on it I'll think I'll pump out 1/3 pool and replenish. That should get the salt concentration down around 4000ppm. After all the costs with replacments I'd rather spend 30 euros on water and a bit on heat than risk damage to the new unit. Where will I find cya? (Cyanuric acid) I don't believe I've ever seem it in the pool shops I frequent. Does it have another name or term? Ordinary Javel - what sort of amount into my 43cube pool.? I've never checked but I suppose it may come in different concentrations? Standard sand filter - I changed the sand the begining of last season after we got rid of the pea soup. Next time get Zeolite? (Is that the correct name?) Thanks very much for your help.  

I'm taking Cendrillons advice and starting on the Cognac. Cheers to all for your help.

chem geek thanks. The pool has a bubble solar cover on and had a winter cover on before that. I shocked the pool with granular chlorine before closing, added hivernage and did add more chlorine a couple of times during the winter - I was paranoid about having another 'pea soup' like we did last year. I'll try the bucket test and report back.

Thanks teapot. The swg does not have a superchlorination button but the unit is sized for pools of about 80 cube (nearly twice mine) and produces 20 grms per hour (from memory) so max. should give a very good output. In normal operation I am planning on running it in frequent short sequences once I get agrip on its output capability. The manual has no mention of any heat cutout. TA is 144 So pump out and reduce salt content?

Thanks teapot (and also for comments on the other thread). Its an Aquasphere unit - made by Zodiac and the cell is identical to the Zodiac LM series which is what it replaced so that I've now got a spare cell. Salt concentration is 4000ppm @27degrees. (How does temp affect the reading? up when it's warmer ?) Done the salt test again and got closer to 6000ppm this time. PH is reading 7.5 Ziltch stabiliser (cyanuric acid) I've yet to see this for sale anywhere, any ideas? Would a 1.5 litre of Auchen nettoyant gel Javel  (Contient Hypochrite de sodium - 1.10g de chlore actif pour 100g de product) be any good? (Wifey might not notice I've nicked it from the utilty room) Thanks for help.  

You're right I did. It gotta be something to do with the Norman conquest hasn't it. I've had a funny few days - please forgive.

Now that we have got rid of our unwelcome guests (see my post in Gite Owners) back to the pool. Story from the start: We had a new saltwater pool installed in May 2005. All ok. In April 2007 when I opened up the Chlorinator was breaking down, and eventually gave up. Just inside the 2 year guarantee period. Trouble was the installer was going through major troubles at the time and I got no real help and was unable to get a replacement under warranty. Having checked prices of cell / box etc. just decided to manually dose with gallets. Opened up in April 2008 and decided that the cell was the problem (corroded terminals very evident) and took the plunge and bought a new one - 650 euros thank you very much!. It made no difference so decided it must be the box. Went to supplier again and asked to buy just the box - was told can't do, you've got to buy the whole system. 1500 euros quoted!!!!. Would not take back the brand new cell ( only installed a few hours). Feeling fed up decided once again to dose with gallets for 2008 season. This year as we're renting we wanted a saltwater pool so looked around and obtained a virtually identical unit from Australia - just about £400 all told delivered here in France. Good news. All fitted. Thats just to show you how frustrated I've been about the whole thing. Now up to date. I put 5- 25kgs bags of salt in the pool (about 43cubic mtrs) when I  took off the winter cover about 6 weeks ago - I wanted to see if the new chloinator was working. I struggled to get a salt measurement (I relalize now that the water was far too cold).  Today I've raised the pool temp form 16 to 20 with the heat pump.The chlorinator is certainly producing a mass of bubbles from the plates in the cell  but I can't get a chlorine reading near the input jets to check. I've also checked the salt level and it's very high - about7000ppm. Also checked cyranuric acid level and this is negligable. I guess I should shoc with granular chlorine pretty quick Question: can I get away with this salt level, or must I pump out 1/2 of my now warmer pool, refill and get it to around 4000ppm?(Methinks I must) Sorry to witter on, it's been a stressfull week so far.

Ysatis - Haroldh was the less than helpful person who posted the 1st response to my initial post. After reading his reply my wife made the comment ' why is there never a Frenchman with a bow and arrow around when you need one?' If only I had been that quick.  

Catalpa  - thanks again for your help.