We are into our third year of renting out our gite and until this summer we haven't had any English guests, just French and Belgians. It is part of our terms and conditions that the gite is left in a clean condition, like it was when the people arrived. We haven't had any problems with this as the French and Belgians have always left it very clean, but we are very disappointed with our first English guests. They had 3 children who were probably in and out of the pool a lot but after inspecting the gite after they left on Saturday, they don't look like they have done any housework for the 2 weeks they were here (hoover, mop and all cleaning products are provided). Now admittedly they had to get up at 3am on Saturday morning to get to the airport for their flight home, but they could have cleaned up during the Friday at least. We spoke to them on Friday night to say goodbye (as we didn't fancy waving them off at 3am!) and so never saw the condition of the gite whilst they were there. They said they had a lovely time and would certainly recommend it to friends. We actually have the time to clean the gite properly as they are our last guests, but if we had had new people coming in, it would have been a rush to get it all clean, plus changing all the beds in time for 4pm, our arrival time. So the question is, do we charge for cleaning and take off their damage deposit, or put a note in when returning their cheque for the damage deposit saying how they should have left it cleaner, in either case they might be miffed and not recommend us, or do we say nothing and hope that we get a recommendation which actually turns into a booking. What do you more experienced gite owners think ? Jenny