For reasons that aren't relevant, I want to change my internet/phone provider (ISP). I have three questions: a) Is it like the UK, where you sign up with a new provider, and they do all the rest (ie cancel the previous subscription, set up the new one etc)? I recognise that at the end of the process it is likely that the previous supplier will require their modem/router back. b) What is the rough timescale for getting the change made once you start the process? c) Does anyone need to visit the property (house) during the whole process? (It's a holiday home, so we are not there for long periods) Many thanks for any help anyone can give.